This sounds to me like a system problem on your computer.
I'm no IT tech, but the first thing I would try is a system update, or even upgrade.
I had a problem recently with my gaming keyboard suddenly not working. I was unable to use my text macros, and nothing that I tried fixed the problem. I even bought a new keyboard, problem persisted. In desperation, finally I upgraded from Windows 7 to Windows 10. Bingo, everything magically worked. I still have no idea why a system that had worked just fine for years suddenly wouldn't.
-- tsreknor